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Ticketing System

Technologies used:

HTML Bootstrap JavaScript NodeJS ExpressJS MS SQL

A new open-source ticketing system offers user-friendly navigation, easy ticket submission, and effective tools for managing and resolving issues. It's built for collaboration, making it great for teams that need a flexible and straightforward solution for handling customer support.

Users are provided with a clear and concise form, prompting them to enter the ticket title and description. The process is designed to be hassle-free, encouraging users to provide necessary details.

The Ticketing System includes a dedicated admin dashboard that facilitates the efficient management of user accounts and tickets. This central hub ensures that system overseers can maintain order and provide timely support. Whether it's for internal use within a company or for managing external customer support, the system's design allows for teams to work together effectively. With the ability to assign, track, and resolve tickets, it ensures that no issue is left unattended.

Are you in need of a custom-tailored web or desktop application like this Ticketing System? Or perhaps you're looking to add a skilled software developer to your team? Don't hesitate to contact me today!